FAQ
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Frequently Asked Questions
You can place an order directly through our website by selecting your desired product, choosing the size, and completing the checkout process.
Yes, QAYAM offers Cash on Delivery (COD) across Pakistan.
Delivery usually takes 3–5 working days after order confirmation. Delivery time may vary depending on your city.
Once your order is dispatched, tracking details will be shared with you via SMS or WhatsApp.
If you receive a damaged or incorrect item, please contact our customer support within 48 hours of delivery with clear pictures of the issue.
Yes, returns or exchanges are accepted within 7 days of delivery, provided the item is unused, unwashed, and in original condition.
No, items purchased on sale or at discounted prices are non-returnable and non-exchangeable.
Approved refunds will be processed as store credit or bank transfer, as per our policy.
We try our best to display accurate colors, but slight variations may occur due to lighting and screen settings.
You can contact us through our official WhatsApp number or email mentioned on the website.